The breakfast was well organised and extensive with streaky bacon; the location was FAB. Greatly enjoyed our good standard room equipped with a great view, a towel and all the bed.

Early check in & the service was amazing. Functional & new-fashioned room with coffee/tea making facilities, an iron and ironing board. Plenty of options for extensive breakfast. Magnificent location, right next to a public square.

Great location, close to train station, shopping, and restaurants. Comfortable beds and lovely hot water in the shower. Staff, especially Kristi, were fantastic with the children, providing exceptional customer service. Complimentary breakfast due to ongoing construction. Emoji: 🌟

The breakfast was extensive and gorgeous with streaky bacon and all the food was brilliant. The location was incredible and premier, relatively near a landmark mall.

Outstanding staff at check-out and check-in, did a nice job. The breakfast with streaky bacon and served dishes was very good, had so much to choose from.

Friendly and helpful staff. Great location. Prompt resolution of issues. Clean room. Fantastic Beefeater restaurant. Attentive staff. Amazing bed. Delicious breakfast. Convenient for shopping and Barclaycard Arena.

Nothing at all.

Incredible and fab location quite a walk from city centre.

The location of the hotel was absolutely perfect for our city trip. It was conveniently close to the train stations, restaurants, and shops, making it super easy to get around and explore. The staff at the hotel were also really friendly and upbeat, which created a welcoming atmosphere throughout our stay. the room was clean and tidy with a generous amount of space to work and hang our clothes.

One thing that could have been improved was the noise level at night, especially on the weekends. Due to its city center location, there was a lot of noise outside, which bothered my partner more than it bothered me.

I recently had a fantastic stay at this hotel in the heart of the city. the value for money was outstanding, with reasonable prices for a room with a view on the seventh floor. The staff were incredibly attentive and went above and beyond to ensure my stay was enjoyable, just like Kirsty and Cari who provided excellent service. The basic amenities provided everything I needed, including good disabled facilities for those who require them. Additionally, the hotel's location couldn't be better, with easy access to three railway stations.

All aspects of my stay were perfect.

The hotel is in a great central location, just across from the cathedral and right by the Frankfurt Christmas markets. It is also close to all the shops, including a convenient grocery store. Despite being near nightclubs, we didn't hear much noise and slept really well.

The shower head in our room was dripping throughout the night, but it was a minor issue that can easily be fixed by the hotel.

I recently stayed at this hotel for a short break and I was pleasantly surprised by the value for money. The prices were very reasonable, especially considering the hotel's location in the center of a bustling city. The attention to detail was also commendable, with clean and comfortable rooms that had all the basic amenities needed for a comfortable stay. The highlight for me was the very comfortable bed, which ensured a good night's sleep after a long day of exploring the city. Additionally, the friendly and helpful staff added to the positive experience, providing excellent service throughout my stay.

No major issues, everything was ok.

The staff at this hotel were incredibly welcoming and friendly, making us feel right at home. The barman was especially helpful in recommending drinks and providing excellent service. The breakfast experience was also top-notch, with a smiley and helpful server who took care of our needs throughout the meal. The hotel's central location was another highlight, making it easy to explore the city.

The rooms at the hotel could use some renovation. While they were adequate for business trips, they did not meet the standards for a comfortable stay with family or a partner.

This hotel is a great choice for exploring the city center of Birmingham. It's conveniently located near three railway stations, making it easy to get around. The rooms are spacious and come with basic amenities, including air conditioning. I loved the comfy bed and enjoyed the view of the cathedral. At just £75 for a Saturday night, it is excellent value for money. The staff are friendly and helpful, and the attention to detail is evident, from the tea making facilities to the breakfast which offers delicious streaky bacon.

All was fantastic, no improvements needed.

Had a great time over New Year's at this hotel. Loved the central location, with plenty of restaurants and bars to choose from just steps away. The room was comfortable and well-maintained. Plus, the staff were friendly and helpful, making for a pleasant stay.

The breakfast left something to be desired. The cooked food wasn't kept warm enough and had been sitting out for a while.

The comfort of the beds was simply divine, ensuring a restful night's sleep. Additionally, the hotel's location near all three railway stations in this city made transportation incredibly convenient. Being right at the city center meant easy access to shops, restaurants, and attractions. Furthermore, the proximity to the Frankfurt Christmas markets was an absolute treat.

There was nothing I didn't like.